Privacy Policy — LFTOVA

Effective Date: May 14, 2026

LFTOVA ("App", "Platform", "Service", "we", "us", or "our") is owned and operated by e-presence Consultants Inc.. All rights reserved.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when users access or use LFTOVA through our website, mobile applications, and related services.

By using LFTOVA, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

  • Name
  • Email address
  • Login credentials
  • Billing and subscription information
  • Account preferences

Usage Information

  • Ingredients entered into the app
  • Saved recipes and meal plans
  • Dietary preferences and restrictions
  • Device information
  • Browser type
  • IP address
  • Usage analytics and interaction data

Voice Input Data

If voice functionality is used, spoken ingredient inputs may be temporarily processed to provide recipe generation services.

2. How We Use Information

We use collected information to:

  • Provide and improve the Service
  • Generate personalized recipes and meal plans
  • Maintain user accounts
  • Process subscriptions and payments
  • Improve AI functionality and personalization
  • Analyze platform performance and security
  • Respond to customer support requests
  • Send service-related notifications and updates

We may also use aggregated and anonymized data for analytics, research, and product development purposes.

3. AI-Generated Content Disclaimer

LFTOVA uses artificial intelligence to generate recipes, meal suggestions, nutritional estimates, and related content.

The information generated by the Service:

  • may not always be accurate, complete, or suitable for individual dietary needs;
  • should not be relied upon as medical, nutritional, or professional advice; and
  • is provided for informational and convenience purposes only.

Users are solely responsible for verifying ingredients, allergens, nutritional information, cooking safety, and dietary suitability.

Always consult qualified healthcare or nutritional professionals regarding medical or dietary concerns.

4. Payment and Subscription Information

Subscription payments may be processed through third-party payment providers. We do not directly store full payment card information on our servers.

Users are responsible for managing their subscriptions and renewal settings through the applicable payment platform.

5. Sharing of Information

We do not sell personal information.

We may share information with:

  • payment processors;
  • analytics providers;
  • cloud hosting providers;
  • AI infrastructure providers;
  • legal authorities when required by law; and
  • service providers assisting in operating the platform.

All third-party providers are expected to maintain reasonable privacy and security standards.

6. Data Storage and Security

We implement commercially reasonable safeguards to protect personal information against unauthorized access, disclosure, misuse, or loss.

However, no online platform or electronic transmission can be guaranteed to be completely secure. Users acknowledge and accept these risks when using the Service.

7. Cookies and Analytics

LFTOVA may use cookies, analytics tools, and similar technologies to:

  • improve user experience;
  • remember preferences;
  • analyze traffic and engagement; and
  • enhance platform performance.

Users may modify browser settings to disable cookies, though portions of the Service may not function properly as a result.

8. Intellectual Property Rights

The LFTOVA platform, including its design, branding, software, algorithms, AI systems, graphics, content, and functionality, is the exclusive property of e-presence Consultants Inc. and is protected by Canadian and international intellectual property laws.

All rights are reserved.

Users may not:

  • reproduce,
  • distribute,
  • reverse engineer,
  • copy,
  • modify,
  • commercially exploit,

or create derivative works from the Service without prior written permission.

9. User Content

Users retain ownership of ingredients, preferences, or content they submit to the platform. However, by submitting content, users grant LFTOVA a non-exclusive, worldwide, royalty-free license to use, process, and display such content for operating and improving the Service.

Users are responsible for ensuring they have the legal right to submit any content provided to the platform.

10. Limitation of Liability

To the fullest extent permitted by applicable law, e-presence Consultants Inc., its directors, employees, affiliates, contractors, and partners shall not be liable for:

  • dietary reactions,
  • food allergies,
  • health complications,
  • inaccurate nutritional estimates,
  • cooking outcomes,
  • service interruptions,
  • data loss,
  • indirect damages,
  • incidental damages,
  • consequential damages,

or any losses arising from use of the Service.

Use of the Service is entirely at the user's own risk.

11. Indemnification

Users agree to indemnify and hold harmless e-presence Consultants Inc. from any claims, liabilities, damages, losses, or expenses arising from:

  • misuse of the Service;
  • violation of applicable laws;
  • infringement of third-party rights; or
  • breach of this Privacy Policy or related Terms.

12. Children's Privacy

LFTOVA is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that information from a child has been collected improperly, we will take reasonable steps to delete it.

13. Compliance with Canadian Privacy Laws

LFTOVA is intended to operate in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Users located outside Canada acknowledge that information may be processed and stored in Canada or other jurisdictions where service providers operate.

14. Account Suspension or Termination

We reserve the right to suspend, restrict, or terminate accounts at our sole discretion for:

  • misuse of the platform;
  • abusive conduct;
  • fraudulent activity;
  • security concerns; or
  • violations of applicable laws or platform policies.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically without prior notice. Continued use of the Service after updates constitutes acceptance of the revised policy.

The updated effective date will always appear at the top of this page.

16. Contact Information

For privacy-related questions or legal inquiries, please contact:

e-presence Consultants Inc.
Email: info@e-presence.ca
Website: lftova.com