Terms of Service

LFTOVA is operated by e-presence Consultants Inc. ("we", "us", "our"). By using LFTOVA you agree to these Terms of Service. If you don't agree, please don't use the service.

You must be of legal age in your country to use LFTOVA, and if you're using it on behalf of an organization you confirm you have authority to bind that organization. You're responsible for keeping your login credentials safe and for all activity on your account. You agree to provide accurate information and keep it up to date.

LFTOVA generates recipe suggestions and meal ideas based on the ingredients and preferences you provide. We grant you a limited, non-exclusive, non-transferable right to use the service within your selected plan.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation, and refund mechanics are governed by Paddle's Buyer Terms. Pro subscriptions renew monthly until cancelled. You can cancel anytime from your account; access continues until the end of the paid period. See our Refund Policy for details.

You agree not to: (a) use the service unlawfully, (b) commit fraud, send spam, or impersonate others, (c) infringe anyone's intellectual property, (d) introduce malware, probe, scan, or otherwise interfere with the security or integrity of the service, (e) scrape or extract data at scale, or (f) resell or redistribute the service without our written permission.

LFTOVA uses AI models to generate recipes and nutrition information. You are responsible for your prompts, for verifying that outputs are accurate and safe, and for ensuring you have the rights to any content you input. Recipes may be inaccurate or unsuitable for your dietary needs — always inspect ingredients for allergens and food safety before cooking. LFTOVA is not a medical, dietary, or nutritional professional and outputs should not be relied on as such advice. We may filter, refuse, or remove outputs and may suspend accounts that misuse the service (illegal content, harmful instructions, hate speech, jailbreaking attempts, repeated infringement, etc.).

We retain all rights to LFTOVA, including software, branding, and documentation. You retain rights to the content you submit. If a rights-holder believes content on LFTOVA infringes their rights, contact us at hello@eftora.app to request a takedown. Repeated infringement may result in account termination.

We may suspend or terminate your access for material breach of these Terms, non-payment, security or fraud risk, or repeated/serious policy violations. On termination you may export your saved recipes for a reasonable period before your data is deleted.

The service is provided "as is" without warranty of any kind to the fullest extent permitted by law, including implied warranties of merchantability and fitness for a particular purpose. We do not guarantee that the service will be uninterrupted or error-free. To the maximum extent permitted by law, our aggregate liability is capped at the fees you paid us in the 12 months preceding the claim. We are not liable for indirect, consequential, or special damages (loss of profits, data, or goodwill). Nothing in these terms excludes liability for fraud, death, or personal injury where excluding such liability is not permitted by law.

We may update these Terms from time to time. Continued use of the service means you accept the latest version.

These Terms are governed by the laws of the Province of Quebec, Canada, and the federal laws of Canada applicable therein.

Questions about these Terms? Email hello@eftora.app.