Terms of Service — LFTOVA
Effective Date: May 14, 2026
These Terms of Service ("Terms") govern access to and use of the LFTOVA website, mobile applications, software, AI systems, and related services (collectively, the "Service").
LFTOVA is owned and operated by e-presence Consultants Inc. ("Company", "we", "our", or "us").
By accessing or using the Service, you agree to be legally bound by these Terms. If you do not agree, you must not access or use the Service.
All rights not expressly granted are reserved.
1. Eligibility
You must be at least 13 years of age to use the Service.
If you are using the Service on behalf of a business or organization, you represent and warrant that you have authority to bind that entity to these Terms.
2. Nature of the Service
LFTOVA provides AI-assisted recipe generation, meal planning, ingredient analysis, nutritional estimations, and related food and wellness content.
The Service is intended solely for informational, educational, entertainment, and convenience purposes.
The Service does not provide:
- medical advice;
- nutritional therapy;
- healthcare services;
- diagnosis;
- treatment recommendations;
- emergency assistance; or
- professional dietary counseling.
Users must consult qualified healthcare professionals regarding medical, nutritional, allergy-related, or dietary concerns.
3. AI-Generated Content Disclaimer
The Service uses artificial intelligence and automated systems that may generate inaccurate, incomplete, misleading, unsafe, or unsuitable information.
The Company makes no representations, warranties, or guarantees regarding:
- recipe safety;
- ingredient compatibility;
- allergen accuracy;
- nutritional values;
- dietary suitability;
- cooking instructions;
- food preparation outcomes; or
- health-related claims.
Users are solely responsible for:
- verifying all ingredients;
- confirming allergy safety;
- ensuring proper food handling;
- validating nutritional information; and
- determining personal suitability.
Use of AI-generated content is entirely at the user's own risk.
4. Medical and Health Disclaimer
The Service is not a substitute for professional medical advice.
Nothing contained within the Service should be interpreted as:
- medical guidance;
- diagnosis;
- treatment;
- prevention of disease; or
- healthcare recommendations.
Always seek advice from licensed healthcare professionals before making dietary or health decisions.
If you believe you are experiencing a medical emergency, contact emergency services immediately.
5. User Accounts
Users may be required to create an account to access certain features.
Users agree to:
- provide accurate information;
- maintain account confidentiality;
- safeguard login credentials; and
- accept responsibility for all activity under their account.
The Company reserves the right to suspend or terminate accounts at its sole discretion.
6. Subscription Services and Payments
Certain features may require paid subscriptions.
By subscribing, users authorize recurring billing through the applicable payment provider.
Subscription fees:
- are billed in advance;
- may renew automatically;
- are non-refundable unless required by applicable law; and
- may change at any time upon notice.
Failure to pay may result in suspension or termination of access.
Users are responsible for managing cancellations through the applicable payment platform.
7. Refund Policy
We offer a 14-day money-back guarantee. If you are not satisfied with your purchase, you may request a full refund within fourteen (14) days of your original order date.
To request a refund, contact us from the email associated with your account.
You can cancel your subscription anytime from your Account page. When you cancel, your Pro access continues until the end of the period you've already paid for, and you won't be charged again.
Outside the 14-day refund window, refunds are issued at the Company's sole discretion and may be granted on a case-by-case basis where circumstances warrant.
8. Intellectual Property Rights
The Service, including but not limited to:
- software,
- code,
- AI systems,
- algorithms,
- prompts,
- designs,
- branding,
- trademarks,
- graphics,
- databases,
- recipes generated by proprietary systems,
- layouts,
- written content,
- functionality,
and all related materials are the exclusive property of e-presence Consultants Inc.
All rights are reserved.
Users may not:
- copy;
- reproduce;
- distribute;
- republish;
- scrape;
- reverse engineer;
- decompile;
- sell;
- sublicense;
- commercially exploit; or
- create derivative works from the Service without prior written consent.
Unauthorized use may result in legal action.
9. User-Submitted Content
Users retain ownership of content they submit, including ingredients, preferences, comments, and uploaded materials.
However, users grant e-presence Consultants Inc. a worldwide, perpetual, royalty-free, transferable, sublicensable license to:
- use;
- process;
- reproduce;
- modify;
- display;
- analyze; and
- improve the Service using such content.
Users represent and warrant they have all rights necessary to submit such content.
10. Prohibited Conduct
Users agree not to:
- violate laws or regulations;
- submit unlawful or harmful content;
- attempt unauthorized access;
- interfere with platform security;
- distribute malware;
- scrape or harvest data;
- abuse AI systems;
- impersonate others;
- exploit vulnerabilities; or
- use the Service for fraudulent purposes.
The Company may investigate and take legal action regarding violations.
11. Service Availability
The Service is provided on an "AS IS" and "AS AVAILABLE" basis.
The Company does not guarantee:
- uninterrupted access;
- continuous availability;
- error-free operation;
- data preservation;
- compatibility with devices; or
- permanent access to any feature.
The Company may modify, suspend, discontinue, or remove features at any time without liability.
12. Limitation of Liability
To the fullest extent permitted under applicable law, e-presence Consultants Inc., its officers, directors, shareholders, employees, contractors, affiliates, licensors, suppliers, and partners shall not be liable for:
- direct damages;
- indirect damages;
- incidental damages;
- consequential damages;
- special damages;
- punitive damages;
- lost profits;
- business interruption;
- data loss;
- food-related illness;
- allergic reactions;
- nutritional inaccuracies;
- health complications;
- subscription disputes; or
- any damages arising from use or inability to use the Service.
This limitation applies regardless of legal theory, including negligence, contract, tort, strict liability, or otherwise.
Maximum aggregate liability shall not exceed the total amount paid by the user to the Company during the preceding three (3) months.
13. Indemnification
Users agree to defend, indemnify, and hold harmless e-presence Consultants Inc. and its affiliates from any claims, damages, liabilities, losses, costs, or expenses arising from:
- user content;
- misuse of the Service;
- violation of these Terms;
- infringement of third-party rights;
- unlawful conduct; or
- disputes with other users or third parties.
14. Privacy
Use of the Service is also governed by the LFTOVA Privacy Policy.
By using the Service, users consent to the collection and use of information as described in the Privacy Policy.
15. Third-Party Services
The Service may integrate with or link to third-party platforms, payment processors, APIs, analytics tools, or external services.
The Company is not responsible for:
- third-party content;
- data practices;
- availability;
- errors;
- outages; or
- damages caused by third-party services.
Use of third-party services is at the user's own risk.
16. Termination
The Company may suspend or terminate access immediately, without notice or liability, for any reason, including:
- breach of these Terms;
- suspected fraud;
- abusive conduct;
- legal compliance;
- security concerns; or
- misuse of the Service.
Termination does not waive any rights or remedies available to the Company.
17. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.
Users agree that any disputes shall be subject to the exclusive jurisdiction of the courts located in Ontario, Canada.
18. Arbitration Clause
At the Company's sole discretion, disputes may be resolved through binding arbitration in Ontario, Canada, rather than court proceedings, except where prohibited by law.
Users waive participation in class actions or class arbitration proceedings.
19. Force Majeure
The Company shall not be liable for delays or failures caused by events beyond reasonable control, including:
- natural disasters;
- internet outages;
- cyberattacks;
- governmental actions;
- labor disputes;
- utility failures; or
- infrastructure disruptions.
20. Changes to Terms
The Company may modify these Terms at any time without prior notice.
Continued use of the Service following updates constitutes acceptance of the revised Terms.
21. Severability
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.
22. Entire Agreement
These Terms constitute the entire agreement between users and e-presence Consultants Inc. regarding the Service and supersede prior agreements or understandings.
23. Contact Information
e-presence Consultants Inc.
Website: lftova.com
Email: info@e-presence.ca
All rights reserved.
LFTOVA